Jeremy Potter of Stavvy on Streamlining Maintenance Through Technology in 2022
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With the remaining COVID-19 abstentions set to expire by the end of the year, many service providers will be tasked with finding solutions to support the estimated million homeowners still in abstention.
This is where companies like Stavvy enter the picture. Recipient of the 2021 Tech100 Mortgage Award, Stavvy helps organizations navigate complex financial and legal transactions easily and securely, enabling departments to put the customer experience at the forefront during tough times like a global pandemic.
“In 2022, many Americans affected by COVID-19 will have to make a decision about resolving their mortgage forbearance,” said Jeremy Potter, head of legal and capital markets at Stavvy. “We’ve seen the important role technology can play in helping homeowners access the tools and solutions their mortgage agent offers. [We’re using] our technology to help homeowners and maintenance workers facilitate more convenient and equitable access to loan products and fencing.
We reached out to Potter to find out more about how Stavvy is streamlining the loan closing and management process, and what’s to come in 2022.
HousingWire: As COVID-19 abstentions wind up, what solutions is Stavvy offering repairers to help them navigate regulatory changes?
Jeremy Potter: Stavvy brings all eSign, Remote Online Notarization (RON), virtual sessions and electronic registration integrations popular in other parts of the mortgage industry into the toolbox for lending services. This means that edits and other changes to the owner’s monthly mortgage payment or loan term can be viewed and executed on Stavvy. Helping repairers deploy the right control on time means owners don’t have to take time off work or rearrange their lives to get the relief they need. Our platform also helps repairers with records and audit trail to be able to maintain compliance when working with at-risk owners. Our technology helps repairers do what they do best – serve customers anywhere, anytime.
HousingWire: The lending process has long been described as “fragmented”. What changes can help bring all the pieces of the mortgage journey together?
Jeremy potter: Stavvy focuses on the loan closing and management workflow, which is different for every provider, lender, and bank. Allowing companies to delegate parts of the process to Stavvy will make any team more effective and efficient. The digital tools within Stavvy, such as the audit trail and the eligibility engine, allow companies to know the status of documents and signatures at all times while confirming compliance with the different types of closure in national and local jurisdictions. Everyone working on the same platform opens up new opportunities for collaboration and visibility that we are just starting to understand.
HousingWire: Stavvy has experienced record growth since 2020. Looking to 2022, what are you most passionate about?
Jeremy Potter: We are always very excited about people. Whether it’s new ‘Stavviators’ joining our team, clients we are currently working with and new clients we will be onboarding in 2022, or homeowners and homebuyers who use our products through our clients, who you are is who we are. In 2022, many Americans affected by COVID-19 will have to make a decision about resolving their mortgage forbearance. At Stavvy, we’ve experienced the important role technology can play in helping homeowners access the tools and solutions offered by their mortgage agent. In the New Year, as the forbearance periods end, we look forward to using our technology to help homeowners and service agents facilitate more convenient and fairer access to loan products and fencing. .